IMSVA 9 (8/7) can not send emails to aliases

resolving:

DETAILS

To resolve this issue, do the following in the Database Mail Attribute:

Log in to the IMSVA shell via the Command Line Interface.

When logging in to the IMSVA shell or Command Line Prompt, make sure that you have root privilege.

Run the following command:

# /opt/trend/imss/PostgreSQL/bin/psql imss sa

Or

# cd /opt/trend/imss/PostgreSQL/bin/

# ./psql imss sa

On the "imss=#" prompt, type:

update tb_global_setting set value='proxyAddresses' where name='mail_attr';

To quit, type "\q".

Log on to the IMSVA web console. Disable recipient checking and then save the settings.

Go back to the IMSVA web console to enable recipient checking again and save the settings.

Check and confirm that the issue has been resolved.

https://success.trendmicro.com/solution/1058164-550-recipient-not-found-in-the-ldap-server-appears-in-interscan-messaging-security-virtual-applian